1. Visit www.careyaya.org and click a red Request Care button OR go directly to the form at www.careyaya.org/get 
2. Take a few minutes to answer some basic information about the frequency and level of care you are seeking 
3. At the end of the sign up form, you will be able to schedule an onboarding call with a CareYaya team member

That’s it! Once the CareYaya team member verifies your account, you can start sending care requests to the wonderful caregivers on our platform. We'll typically notify you within a few days if your care is matched.

Our student caregivers are great for providing companionship and assistance in daily activities (mobility, grooming, meals, technology, light housekeeping, pet care, etc.).

They cannot help with bathing or showering nor provide medical care such as IVs, tube feedings, colostomy bags, catheters, etc. They also cannot provide transportation at this time. Asking caregivers to help with these tasks may result in a $1,000 fine. 

CareYaya accepts approximately 20% of caregivers who apply to join the platform. All applicants must pass background checks and interviews. We are selective in our process and work hard to ensure that every caregiver is providing an amazing experience. 

In addition, CareYaya offers a robust ratings and reviews system to continually monitor caregiver quality after each care session. That said, CareYaya is NOT a traditional, licensed home care agency. We do not make any representations or guarantees concerning the training, supervision, or competence of the students you may contract with through CareYaya.

After you complete the sign up form (careyaya.org/get) and CareYaya verifies your account, you will be able to submit care requests on our platform. In these care requests, you will provide information about the date and time when care is needed as well as the type of help required. 

Once student caregivers accept your request, you will be matched with the best fit for each session. 

As you book more and find caregivers that work well with your family, you can choose to limit requests to your preferred caregivers. 

There are no minimums imposed by the site. Typically, caregivers prefer sessions of 4-6+ hours; the longer the better in order to make their drive worthwhile. Sessions that are 6-8+ hours are much more likely to get accepted by a caregiver.