The caregivers cannot provide medical care. For example, no IVs, no tube feedings, no colostomy bags, no catheters, etc. They also cannot help with bathing or showering. They're here to help you with daily activities and companionship.

Please read here for detailed information. Once CareYaya matches you with a caregiver, and the caregiver delivers care, you can pay them directly; typically via cash, check or Venmo. The CareYaya site itself runs off the support from local universities and government, health systems, and employers. The CareYaya software service is completely free to use, and we're happy to provide such a needed tool for the community!

During the week, the optimal times to request care are afternoons and evenings. In addition, overnight care requests are typically easy to match. The weekends are also typically periods of higher availability, especially in the afternoons.

Yes! You are able to book recurring appointments through the care request form too!

Not at the moment. CareYaya is working to find an affordable auto insurance policy so that liability can be managed for both the caregivers and families needing care. But for now, we'd highly discourage any transportation of the care receiver by the caregiver, as there is no coverage for that in the event of any accidents. If you have any ideas, please reach out!

Yes! Through CareYaya, overnight care requests and weekend care requests are some of the easiest to fill! And best of all, the hourly rates are the same as during other times - no mark-ups! College student caregivers generally love the opportunity to help out overnight or on the weekends, as it's convenient around their class schedules. CareYaya is a leading connector of overnight and weekend care needs, at a time of industry staffing shortages and unaffordable rates for such in-demand care.

CareYaya accepts approximately 20% of caregivers who apply to join the platform. We are very selective with our process, and work hard to ensure that every caregiver is providing an amazing experience. In addition, CareYaya offers a robust ratings and reviews system, to continually monitor caregiver quality after each care session. That said, CareYaya is NOT a traditional, licensed home care agency. We do not make any representations or guarantees concerning the training, supervision, or competence of the students you may contract with through CareYaya!

No minimums imposed by the site. Typically, caregivers will prefer sessions of 4-6+ hours; the longer the better in order to make the drive worthwhile. Sessions that are 6-8+ hours are much more likely to get accepted by a caregiver!

We recommend that you submit a care request at least 7 days in advance of when you need help. Once you book care regularly through CareYaya, you'll be able to get help occasionally on shorter notice if needed. For new clients, caregivers typically prefer that you request care at least a week in advance.

1. Visit our home page at www.careyaya.org; then click on Request Care.

2. Take 3 minutes to fill out some basic information about yourself (such as your name, phone number, address and information about your loved one who needs care).

3. Enter a payment method and review your care request details. (Please note: This is simply to reserve your request, verify your identity, and provide payment protection for the caregiver. You will not owe anything to CareYaya, and during your care, you will pay the caregiver directly via cash/check or Venmo. Unless you cancel or do not pay your caregiver, your card will never be charged.)

4. Submit the care request.

5. On the home page, click on Get Verified and pick a time for a quick 20 minute call.

That's it! After this step, your request will start going out to the wonderful caregivers on our platform, and we'll typically notify you within a few days if your care is matched.

No charge if you cancel before a care session has been matched with a caregiver, $10 charge if you cancel after appointment has been matched, in order to compensate for the inconvenience.